Soo Hipp Plumbing – Privacy Policy

Effective Date: January 15, 2026
Last Updated: January 15, 2026

Soo Hipp Plumbing (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, communications, or marketing campaigns.

By using our services or providing your information, you agree to the practices described below.

1. Company Information

Soo Hipp Plumbing
3655 Torrance Blvd, STE 300
Torrance, CA 90503

Phone: +1 424-358-3213
Email: [email protected]
Website: www.soohippplumbing.com

2. Information We Collect

We may collect the following personal information:

Full name

Phone number

Email address

Physical service address

Billing information

Appointment history

Communication preferences

IP address and browser data

Website interaction data (cookies, forms, tracking pixels)

Information is collected when you:

Submit a form

Schedule service

Call or text us

Receive SMS messages

Interact with our website or ads

Engage with customer support

3. How We Use Your Information

Your information may be used to:

Schedule and complete plumbing and drain services

Send appointment confirmations and reminders

Provide service updates

Process payments

Deliver customer support

Send promotional or marketing messages (only if opted in)

Improve our services and internal operations

Comply with legal requirements

4. SMS & Marketing Communications (A2P Compliance)

By providing your phone number, you consent to receive SMS communications from Soo Hipp Plumbing, including:

Appointment reminders

Service notifications

Billing alerts

Customer support messages

Promotional messages (if opted in)

Message Details:

Message frequency varies

Message and data rates may apply

Consent is not required to purchase services

You may opt out at any time by replying:

STOP

For help, reply:

HELP

Carriers are not liable for delayed or undelivered messages.

5. No Sale of Personal Data

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

This includes phone numbers collected for SMS consent.

Your data is used strictly for business operations and service delivery.

6. Third-Party Services

We may share limited data with trusted service providers such as:

Payment processors

Scheduling platforms

CRM systems

SMS messaging providers

Marketing platforms

These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

7. Cookies & Tracking Technologies

Our website may use cookies, pixels, or similar technologies to:

Analyze traffic

Improve user experience

Support advertising campaigns

You may disable cookies in your browser settings.

8. Data Security

We implement commercially reasonable safeguards to protect your personal information, including:

Secure servers

Restricted access controls

Encrypted communication platforms

However, no electronic transmission or storage method is 100% secure.

9. Your Rights

You may request to:

Access your personal data

Update incorrect information

Opt out of marketing communications

Request deletion of your data (subject to legal requirements)

Requests can be sent to:
[email protected]

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect immediately upon posting on our website.

12. Contact

For questions regarding this Privacy Policy or your personal information:

📞 +1 424-358-3213
📧 [email protected]